Achtung: a new keeper - substitute from WebMoney
If your keeper clamoring to change the orientation of the version that is not going to rush to his appeals. Remember that old friend is better than two new ones. Otherwise you may miss out on keeper, WM ID, money, and pants. How is it? - For example:
As it was I
Fourth Thursday in my working version 3.7.0.0 keeper once again issued an appeal all the windows update to version 3.7.0.1. Since the turn of these windows are usually long and I was already tired of the order to kill the windows on one fault, I decided to do to accept the proposal. And downloaded the new version.
Then began some trash: after the update, simply refused to start by giving at last a window here:
Known to science a way to address this problem was not only in Windows (obviously), but also technical support WebMoney (which is odd). The only way I know to contact tech support certain programs - to send her a message on email support@wmtransfer.com
Agree a way of communicating is very inconvenient and time-consuming, as we wait to have a few hours. In my case it was: in my first letter requesting help support responded in just over two hours, advising to reinstall the program. The recommendation was specific, detailed and broken. I quote:
Hello!
You install and run the keeper from the administrator?Reinstall the Keeper in the following order: Make and \ or save backup copies of key files *. kwm and purses *. pwm, remove WMKeeper Classic (via Add / Remove Programs) and clean the registry (Regedit in the Start-Run) by deleting the folder WebMoney (HKEY_CURRENT_USER \ Software \ WebMoney) and (HKEY_LOCAL_MACHINE \ SOFTWARE \ WebMoney). Restart your computer (a must).
Download and install the new keeper.
Detailed instructions on reinstalling the program, from cleaning the registry, maintaining all the necessary files and rebooting. Install the new version - the picture is the same: warning "WebMoney Keeper Classic Runner Module does not work" and all.
Informed support. The second response did not wait more than the three hours:
Try turning off UAC.
On the work and turn off UAC service please refer to the
I must say that the infamous UAC, I turned off the start, because without it off in Vista does not work Denver. Well, on the above link delved into the issue, checked all the points just in case - you never know what? - UAC is disabled. The program does not work.
I am writing again in a support, had already struck 22:00, the answer is no. The next morning June 5 there is no answer. Duplicate last letter (time 10:31) - there is no answer. At 11:58 I write another letter asking for at least a link to download the previous version, which I have worked - the answer, accordingly, no. So far.
The question of audience: their assessment of the support members have put a support WM, what would you do in this situation and what are the chances of each user's WM to get into this situation?
I must say that the problem would not have to save my distro working version of the keeper. But - alas - I deleted it. Therefore, the prospect loomed grim. At of.sayte WebMoney you can download only the latest version: the developers believe 1000% that their program must accurately plow on all versions of Windows. This is not the case on my standard noubuchnoy Windows Home Premium is essentially not working.
Support, unable to cope with this situation, chose to leave to ignore, respectively, 1000 Think carefully before you try the new version of the keeper, if something goes wrong, you will save yourself.
How can resolve the situation?
Twitter has helped:) Anyway, the support Twi community was much more concrete, immediately and in the case. Thank you very much for your help I want to say , Put a working version of the program. WebMoney to support even this proved a daunting task. Moreover, of. Twitter webmoney That the transition to a new version of the old keeper losing its functionality to work she can not even refer to it there.
In spite of this official statement of the organization, believing that his answer that it is completely razrulit issue and can now switch to the more important issues, such as the description of the history of life in pictures, report that the old version I have works fine, but apparently the new will not work now than ever. On the line tweeted, what should I do if the old version actually refuse to work, according to tradition, webmoney modestly preferred to remain silent.
UPD 12.06.2009: with the desire to resolve the situation still come.
- What conclusion is drawn from this incident?
- First, do not count on help support service WebMoney: I have a second case of recourse to the organization. The second case of unsuccessful treatment (in the first case I lost my first purse with 300r:) in spite of giving them a passport scan, email-addresses, and so forth, etc., etc.;
- If you are upgrading a previous version of the program have to roll back;
- If you only register yourself an account webmoney - not register Keeper Classic. Get a better Keeper Light. This is solved once and for all life: now I would like to go to the Light, but - alas - it's impossible.
Website of the day: Music Maniac , so help me out with the keeper version 3.7.0.0, shares useful information about how to cash WebMoney and publishes the Russian FAK on Twitter
UPD 12.06.2009: June 9, Tuesday, simultaneously with the publication of this article all the same answer came from the support webmoney (the last question I asked them on the 5th, a Friday). Asked what service pack for my OS.
The problem with the new keeper, I have decided, radical way: completely reinstalled Vista to factory settings. After that, the new keeper has agreed to make 3.7.0.1. That is the problem initially was not in software, and an unidentified glitch my WINDOWS.
However, not everything is as it should be. Now, when each activation keeper he does not believe that I enter the correct password, and requires initialization.
If you have any problems with WebMoney, except e-mail address to recommend support for Twitter : This contact will not be lost upon request.
Good luck with your keeper!
June 10, 2009 at 16:39
using the light version can also have problems ... met in an Internet problem with the inability to accept the certificate ... as far as I ponmyu if only helped reinstall 0_o
June 10, 2009 at 17:34
@ Alex: Reinstalling the whole system - it's cool:]
June 11, 2009 at 20:35
You should begin with the chief - nefig use Vista, disgusting compatibility with many programs that have poisoned the lives of many people. All other causes can not be considered without switching to XP.
June 12, 2009 at 03:48
A better served by refusing to webmoney. What I did after reading closely with tech support, and arbitrage.
If interested in my story, I ask
June 12, 2009 at 10:05
@ Seo wanderer: what now do you use?
June 12, 2009 at 13:16
To pay for goods in their online store I plugged Robox, RuPay, Z-payment.
Using these products can be paid via webmoney, Yandex, E-Gold, Money.Mail.Ru, bank transfers, postal orders, transfer system Contact, with payment terminals, and many other features.
June 15, 2009 at 13:20
A very fair point! I recently recorded a two-person VM_kiper_klassik the latest version and in both cases it terribly buggy, dropped to the desktop and only the eleventh attempt everything could be set up ... was surprised the behavior of the program ...
June 18, 2009 at 4:06
Keep a wallet in the Light and put the money in light of Classics. lose what is there but the percent of problems in the future will not be the problem?
June 18, 2009 at 09:52
@ Volos: you do not want to lose a personal certificate, the problem in this
June 18, 2009 at 13:57
How interesting. I had the same story, but I decided it differently. I was a keeper and the latest version worked perfectly on Vista. After installing a fresh service pack 2 for whist the keeper was emitted with exactly the same mistake. I wrote to our support, I answered, but since I had to pay immediately, I rolled back the system and removed SP2, and then the keeper work again. On the problem of incompatibility with SP2 keeper I told our support.
So I want to ask you, was a service pack for Vista and what?
June 18, 2009 at 14:22
@ Mih: a support, I also asked about the service pack. I only venture has been set. And now, after reinstalling Vista, did not establish a joint venture. The new keeper only works through time activation does not accept my password and asks for initialization. Otherwise everything is OK.
June 18, 2009 at 23:31
glad to help;)
December 21, 2010 at 11:41 am
Trouble is solved as follows: What helped me, in any case